Managed WordPress Hosting
Hosting where somebody is actually responsible for the site, not just the server.
Most hosting is a rented box and a support desk that stops at the operating system. When a plugin update breaks a form, when a bot finds an old theme file, when the site slows to four seconds on a Tuesday afternoon — that is your problem, not theirs. Managed hosting from us means the server, the WordPress install and the site on top of it are one responsibility, and it is ours.
Who this is for.
Hosting is not interesting until it fails. These are the situations where having it properly managed stops being a line item and starts being the reason a bad week is only a bad hour.
Companies whose site is a real sales channel
If enquiries, quotes or orders come through the site, downtime is lost revenue rather than an inconvenience. That changes what the hosting has to be worth.
Teams with nobody who owns WordPress
Marketing owns the content, IT owns the network, and the WordPress install sits between them unowned until something breaks. This is the arrangement that quietly accumulates risk.
Sites that have been neglected for a while
Years of un-run updates, a theme edited directly, plugins nobody can name. Migrating that safely is most of the work, and it is work we would rather do before an incident than during one.
Businesses with a compliance or procurement question to answer
Where backups live, who can reach the server, what happens in an incident, how long recovery takes. Answers you can hand to a client or an auditor without a phone call.
Anyone who has been told "that's a plugin issue"
The most expensive sentence in hosting. One party responsible for the whole stack is the entire point of this service.
Four things we already know about WordPress in production.
Fifteen years of running other people's sites. None of this is theoretical.
The risk is almost never the server
Hosts are good at keeping machines up. What takes sites down is an unattended plugin update, an expired licence, a PHP version bump nobody tested, or a form integration that quietly stopped delivering three weeks ago. Managing the server is the easy half.
Nobody notices a backup until they need one
A backup that has never been restored is a hypothesis. Nightly backups are table stakes; knowing how long a restore actually takes, and having done one, is the part that matters at nine in the morning with the phone ringing.
Speed is a business metric, not a score
A page-speed number is easy to chase and easy to game. What matters is whether the pages your buyers actually land on are fast on the device and connection they are actually using — which is usually a phone on mobile data, not a laptop on office fibre.
Most WordPress compromises are boring
Not a zero-day. An old plugin, a weak administrator password, an abandoned theme left installed, a file upload that was never locked down. Unglamorous, preventable, and the reason a maintained site is a materially safer site.
Moving a site across without a bad day.
Migrations are where hosting relationships start badly. We do them the slow, boring way, because the alternative is doing them twice.
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01
We audit what is actually there
Plugin and theme inventory, PHP and WordPress versions, licences, integrations, DNS, mail, and anything that has been edited directly on the server. The surprises live here, and we would rather meet them now.
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02
A copy is built and tested first
The site is stood up on the new infrastructure and checked properly — forms submitting, integrations connecting, checkout working if there is one — before anything about the live site changes.
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03
You get to look at it
A working preview on a temporary address so your team can click through the pages they care about. Nothing moves until someone on your side is satisfied.
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04
The switch happens in a quiet window
DNS moved at a time that suits your business, with a final content sync so nothing submitted during the move is lost, and the old environment kept until we are all certain.
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Then the real work starts
Updates brought current, security hardened, caching tuned, monitoring attached. Most sites arrive with a backlog; clearing it is part of onboarding rather than a separate project.
The specifics, so you can compare like with like.
Hosting is sold with vague words. These are the questions worth asking any provider, including us.
Where the site runs
Infrastructure chosen for the site rather than whatever the plan includes, with a staging environment and sensible separation between environments. We will tell you exactly where your data sits if procurement needs to know.
Backup frequency, retention and restore time
Nightly, kept off-server, with a retention window you can check and a restore we have practised. The number that matters is how long recovery takes, and it is a question most providers avoid.
How updates are applied
On a schedule, on staging first where the risk justifies it, with a rollback path. "Automatic updates" with no checking afterwards is not a maintenance policy.
What the security layer actually does
A firewall in front, continuous malware and file-integrity scanning, hardened file permissions, no editing of code from the admin, and enforced strong credentials. Plus cleanup included rather than quoted.
SSL, DNS and mail deliverability
Certificates renewed automatically, DNS managed properly, and SPF, DKIM and DMARC set up so the site's own notifications actually arrive. Form email quietly landing in spam is one of the most common problems we inherit.
Who you reach, and how fast
A senior person who knows your site, not a ticket queue. Four business hours is the commitment across the business, and hosting is not an exception to it.
Sites we look after.
Manufacturers, contractors, distributors and professional firms — the common thread is a site that has to keep working while everyone gets on with the actual business.
Questions about hosting.
Do we have to move our site to you?
For managed hosting, yes — the whole point is that one party is responsible for the server and the site together, and that is not possible from the outside. If moving is not on the table right now, a care plan on your existing host covers the maintenance side, and we are happy to work that way.
What happens if the site goes down at 2am?
Monitoring alerts us rather than waiting for you to notice, and we respond. What we will not do is pretend that every incident is a two-minute fix: the honest commitment is that somebody who understands your site is looking at it, with backups and a practised restore behind them.
Can we still edit our own site?
Yes. It is your site, and normal editing is unaffected. The restrictions are narrow and deliberate — no editing theme or plugin code from inside the admin, and administrator accounts kept to people who need them, because those two things cause most of the damage we get called in to undo.
Do you host WooCommerce?
Yes, and it is sized differently. Stores cannot be aggressively cached the way a brochure site can, they carry customer data, and a failed checkout is a different order of problem from a failed contact form. We scope commerce separately rather than pretending it is the same service.
What if we already have a host we are happy with?
Then keep it. Take the care plan instead and we will maintain the site where it lives. We would rather do good maintenance work on somebody else's server than move a site that has no reason to move.
How is this different from the care plan?
Hosting covers the environment the site runs in. The care plan covers the work done to the site — updates, edits, fixes and improvements. Most clients take both, and this page and the care plan page describe the two halves.